The hotel offers amenities for your comfortable stay and unforgettable experiences
Charming Balcony Escape
“Our upgraded room featured a good balcony overlooking a serene courtyard, complete with fountains that created a tranquil atmosphere.” view full review
Really good Champagne Bar
“The Champagne bar offered an excellent dining experience with delicious food and perfect service from Russell, who truly elevated our meal.” view full review
Spa-Like Showers
“The bathroom experience was luxurious, with excellent water pressure and an individual temperature controller that made every shower feel like a relaxing spa session.” view full review
Golden Elegance
“The gold-themed decor throughout the hotel was stunning, instantly transporting us to a world of early 20th-century opulence.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Live entertainment
Spa & wellness centre
Sauna
Steam room
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
768 Fifth Avenue,
New York,
New York,
United States,
10019,
New York State
Map view
street view
768 Fifth Avenue,
New York,
New York,
United States,
10019,
New York State
City landmarks
Park
Central Park
2.4
km
Square
Times Square
1.5
km
Landmark
Rockefeller Center
930 m
20 West 34th Street
Empire State Building
2.0
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.0
km
Museum
The Metropolitan Museum of Art
2.2
km
Park
Bryant Park
1.7
km
Church
St. Patrick's Cathedral
880 m
Park
The High Line
3.5
km
Museum
American Museum of Natural History
2.1
km
Theatre
Broadway
1.1
km
Library
New York Public Library
1.5
km
Museum
The Museum of Modern Art
710 m
Gallery
Frick Collection
1.0
km
Square
Macy's
2.0
km
Mall
Fifth Avenue
810 m
Museum
Guggenheim Museum New York
2.4
km
405 Lexington and 42nd St.
Chrysler Building
1.9
km
1865 Broadway
Museum of Biblical Art
1.1
km
W. Park Dr. and W. 72nd St.
Strawberry Fields
1.5
km
Stadium
Madison Square Garden
2.3
km
Midtown East
1.2
km
New York City
Manhattan Skyline
2.0
km
Museum
Intrepid Sea
2.2
km
Museum
Madame Tussauds New York
2.0
km
Midpark between 66th and 72nd Sts.
The Mall
1.4
km
Nearby
Tower
Trump Tower
250 m
Zoo
Central Park Zoo
550 m
Square
Pulitzer Fountain
130 m
Restaurants
The Palm Court
20 m
768 5th Ave The Plaza Central Park South
Sarabeth's Central Park South
200 m
40 Central Park S
Todd English at The Plaza
70 m
One West 59th Street
Luke's Lobster- The Plaza
80 m
1 E 59th St Plaza Food Hall
The Plaza Food Hall
40 m
1 W 59th St At The Plaza Hotel
Olma Caviar Boutique & Bar
40 m
1 West 59TH Street
Francois Payard Bakery
40 m
1775 Broadway 3 Columbus Circle
William Greenberg Desserts
40 m
1 W 59th St.
Sabi Sushi
40 m
1 W 59th St The Plaza Food Hall
Pizza Rollio
70 m
1 W 58th St The Plaza Food Hall
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Convenient location
Spacious rooms
Dining limitations
Outdated areas
7.0/10
Very good
Rooms
7.2
Location
8.2
Service
7.5
Dining
5.8
Guest reviews
7.0/10
based on 6 reviews
8.3
8.3/10 based on 569 reviews
Bob
United States,
February
2024
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious, which was a pleasant surprise, but there were some aspects that were not working. The hotel's service was exceptional, especially during the Manhattan blackout, although one instance with organizing a transfer was a bit confusing. The location was nice, but the area was too busy to get help from the doormen easily. The dining experience had its ups and downs, with excellent service but inconsistencies in breakfast quality. Overall, it was a memorable stay with its unique moments and challenges.
Rooms
7.0
The rooms were large, especially by New York standards, but there were certain aspects that were not working.
Service
9.0
The service at the hotel was exceptional, with staff going above and beyond even during difficult situations like the blackout. However, there was a slight confusion with organizing a transfer that could have been improved.
Location
6.0
The hotel's location was nice, but the area was usually too busy to easily get assistance from the doormen due to heavy traffic.
Dining
7.0
The dining experience had moments of excellence with great service, but some breakfast disappointments and a confusion during check out morning when we were unexpectedly billed for a breakfast.
Facilities
The hotel offered various amenities to ensure a comfortable stay.
Thomas
United States,
September
2023
6.2/10
My stay at the hotel was a mix of highs and lows. The location was impressive, just steps away from Central Park and 5th Avenue, making it convenient for exploring the city. The rooms, however, were a letdown with outdated furnishings and uncomfortable beds, making it hard to get a good night's rest.
Rooms
5.0
The suite for my family visit was spacious but dated and grubby. The bed was so lumpy and old that I struggled to sleep.
Service
7.0
The service was a standout, especially with the lovely Anniversary arrangements personally delivered. However, some staff members were unpleasant and unhelpful at times.
Location
9.0
The hotel's premier spot in the city exceeded my expectations, being so close to Central Park and 5th Avenue. It was perfect for exploring the local area.
Dining
5.0
The dining experience was a mixed bag. While the service was great, the dishes were bad and not up to par with my expectations.
Facilities
6.0
The hotel itself is old in style, and the facilities were limited, without any standout features.
Aidan Ryan
United Kingdom,
July
2023
7.0/10
The hotel offers spacious rooms typical of NYC standards, conveniently located next to each other for easy access. While the grand restaurant down the hallway provides a majestic atmosphere, some areas could use a little refurbishment. The staff are eager to provide top-notch service but may lack a personal touch at times.
Rooms
8.0
The large rooms were positioned conveniently next to each other, enhancing accessibility. The Titanic grand restaurant nearby added to the overall charm.
Service
7.0
The staff, while mechanically efficient, strive to deliver a first-class customer experience. However, a warmer and more personal approach could enhance the overall service.
Location
9.0
The location is fantastic, with convenient access to a nearby subway entrance and prime shopping spots like 5th Avenue and Madison Avenue. However, some areas of the hotel may feel outdated, impacting the overall experience.
Dining
5.0
The dining experience fell short of expectations, with extra charges and limitations in breakfast options. Improvements in the dining offerings could elevate the overall guest satisfaction.
Facilities
6.0
The facilities at the hotel offer convenience but could benefit from updates to match modern standards. Some areas, like the food hall, may not align with the expected level of luxury.
Convenient location
Dining limitations
William
United Kingdom,
June
2023
8.2/10
My stay at the hotel was quite comfortable and enjoyable. The rooms were spacious and clean, though the noise from the nearby construction site was a downside. The service was impeccable with thoughtful touches, but there were occasional lapses in assistance for reservations. The location, near Central Park, was amazing, but there were some communication issues. The dining experience was good overall, with a few exceptional moments. The facilities were well-maintained, adding to the overall positive experience.
Rooms
8.0
The rooms were fabulous with a larger size than expected for New York standards, but lacked enough outlets for all electronics. Despite the noise from nearby cranes, they were spacious and clean.
Service
7.0
The service was great, with personal touches like tucking in my daughter's dolls. However, there were occasional shortcomings with reservations assistance.
Location
9.0
The hotel's location right next to Central Park and shops was simply amazing, perfect for those who enjoy the area. However, there were some communication issues experienced during my stay.
Dining
8.0
The dining experience was excellent overall, with a special breakfast highlight. However, there were some inconsistencies with temperature and timing.
Facilities
9.0
The facilities were well-maintained and added to the overall positive experience during my stay.
Ben
United Kingdom,
June
2023
6.4/10
My stay at the hotel was a mixed experience. The rooms were spacious, well-appointed, and offered partial views of the park, which I loved. The location, right across from Central Park, was unbeatable, but the hotel's design flaws and crowded spaces were a downside.
Rooms
8.0
The rooms were spacious, well-appointed and offered partial views of the park.
Service
6.0
While the service staff were always willing to go the extra mile, they seemed strained and mechanical during my stay.
Location
9.0
The hotel's location, right across from Central Park, was excellent.
Dining
5.0
The dining experience was below expectations, especially compared to the luxury setting. The food hall lacked luxury vibes.
Facilities
5.0
The hotel facilities were outdated and did not convey a luxurious atmosphere.
James
United States,
April
2023
7.0/10
I had a mixed experience at the hotel. The rooms were incredibly soundproof, which was impressive, but I felt a bit claustrophobic in them. However, they were elegantly beautiful. The service was wonderful and friendly throughout our stay, from our late arrival to our early departure. The location was perfect with its own subway station, although the hotel seemed a bit dated and too crowded for comfort. The dining options were lacking, especially after lunch, and the hotel had some strong smells in certain areas.
Rooms
8.0
The rooms were elegantly beautiful and impressively soundproof.
Service
9.0
The service was professional, helpful, and friendly, making our stay enjoyable.
Location
7.0
The location was perfect with its own subway station, though the hotel felt crowded and a bit outdated.
Dining
5.0
The dining experience was subpar, especially after lunch.
Facilities
6.0
The hotel had some strong smells in certain areas.
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